Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,304 Reviews)
Rating breakdown 149,304 reviews
5 Stars
97,785
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,684 out of
61,827)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from CO
Verified Purchase:Yes
This was an auto-renewal for me as I needed to document small business income & loss. I will use same software next year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Spike Jones
from Maine
Verified Purchase:Yes
Used H & R Block for many years. If it ain't broke don't fix it... See you next year......................
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
HR Block e-file issues
on February 27, 2026
Posted by: Colonel71
from Virginia
This was the first time using HR Block. It took me awhile to understand the differences from the other tax prep program. The most problematic issue is with e-filing The IRS e-file did ok, but your program would NOT allow me to e-file my state return due to Virginia's adjustment to my income because it is Military Retie Pay, This has never been an issue with the other tax preparation software. HR Block should rectify this issue.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Brownstown michigan
Verified Purchase:Yes
I had some difficulty with the minimum distribution section. Instructions were not very clear.
IRS is still processing after 5 weeks. I received a letter req uiring me to verify my identity, which I did. But still waiting for processing. Not sure if program errors are adding to delay. I have used this product for several years without any issues.
IRS is still processing after 5 weeks. I received a letter req uiring me to verify my identity, which I did. But still waiting for processing. Not sure if program errors are adding to delay. I have used this product for several years without any issues.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CT
Verified Purchase:Yes
I have used this program year after a year and it is always reliable
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Not so great with questions or the RMD section.
on February 27, 2026
Posted by: dnic9
Verified Purchase:Yes
I have been using this product for years and rely on it for accuracy, but there is something very goofy about your section on the RMD. I always pull more money out of my 401whatever than is required and you show me owing additional money. And that is not right, so I just say No and 0,0,0 to every question to make it work right.
Also, I hate your AI. It is totally useless. What happened to being able to pick up the phone and talk to a real human being?
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from san jose,ca
Verified Purchase:Yes
been using this software for a long time even when it was known a taxcut
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
Always use H&R Block Software. It's an easy program to use and never have an issue.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock