Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,304 Reviews)
Rating breakdown 149,304 reviews
5 Stars
97,785
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,684 out of
61,827)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
Somehow my return got corrupted after the review
on February 27, 2026
Posted by: JaaayBeee
from Clearwater FL
Verified Purchase:Yes
I have been using this program for years on end. Normally it is easy enough to deal with. This year was different. I input my return, verified the forms, tried to submit my return to the IRS and instead the return got corrupted somehow and lost several fields of data. Mercifully, it did not transmit this return. I uninstalled the program, and reinstalled it. I restarted my PC between each step too. Then I completed my entire return as a new return and the second one completed and transmitted. I was more nervous thinking that the botched return transmitted than I was having to do it a second time, so it was a relief to see that floating in limbo.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I down loaded the software, filled in all the information and filled my taxes the last week in January. I had my refund in the bank - one week later.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Me 2026 2
Verified Purchase:Yes
The state update was late and my state return was initially rejected.
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for sharing your experience with us! We're grateful for your positive feedback and your business. We strive for excellence and aim to provide every customer with a 5-star experience. If there's anything we can do to improve and ensure your next visit meets your expectations, please let us know in your customer satisfaction survey. Your feedback is important to us, and we appreciate the opportunity to serve you better.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sault Ste Marie, MI
Verified Purchase:Yes
Because I have been a repeat customer, the tax preparation and submittal process is fast and easy. Most of the routine forms require little effort or attention.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I’ve used this program for over 10 years. Very satisfied
Pros: Easy to prepare
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Sunnidale
Verified Purchase:Yes
I have a very simple return and this program is great for that purpose . Very easy to use. Thank you
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: sunnysand
Verified Purchase:Yes
i am a new customer and i was surprised how easy it was to move from turbo-tax.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: cloudhiker
from North Florida
Verified Purchase:Yes
For the last 7 years this program worked with my Win7 with no problems. This year, only with Win 10+. I had no warning and I am on auto enroll. Had to a friend's computer. I think that writing software to be backward compatible just shouldn't be that hard. Otherwise, program worked perfect for me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock