Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,304 Reviews)
Rating breakdown 149,304 reviews
5 Stars
97,785
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,684 out of
61,827)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Central Texas
Verified Purchase:Yes
I ‘be purchased this product for several years in a row. Works great. Filing is quick and easy and I never worry about errors.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Kathleen L
Verified Purchase:Yes
Software did not handle the IRS assigned pin appropriately. On the e-sign pin screen, the software did not allow me to pass the screen given the assigned IRS pin was already entered on the appropriate screen.
I called but the rep I spoke with had no clue how to help.
I called but the rep I spoke with had no clue how to help.
Ultimately I had to figure a work around which wasted two plus hours of my time.
Pros: Fast
Cons: Time consuming
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Pjm78
from Cortland,NY
Verified Purchase:Yes
I like that the program holds my last tears info and downloads it so I don't have to reenter all my identification info
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bill26
from Middleboro MA
Verified Purchase:Yes
Handled my fairly simple taxes efficiently. Thanks!
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Tax forms the hr blocks
from Florida
Verified Purchase:Yes
I've been using H&R Block for the last five years, and I am pleased with my results
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Tax2526
from CT
Verified Purchase:Yes
I am happy with the software I didn’t like the needing the agi part I feel it should work like a tax office you don’t need to have it
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Reading pa
Verified Purchase:Yes
Program is good. The price is a little on the high side. The stat add on cost to much. . Your program just cost to much
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
2
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
We appreciate your feedback regarding the pricing of our services. We strive to maintain fair and transparent pricing for our customers, and we're sorry to hear that you found it to be expensive. Your feedback helps us understand our customers' needs better, and we're always looking for ways to improve. If you have any specific concerns, please don't hesitate to reach out to us at 1-800-472-5625. We're here to assist you in any way we can.
Written by a customer while visiting HRBlock
Posted by: BKScarbro
from Atlanta, GA
Verified Purchase:Yes
I have used H&R Block Deluxe for years, this year was no exception. Works great.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock