Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,304 Reviews)
Open Ratings Snapshot
Rating breakdown 149,304 reviews
5 Stars
97,785
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,684 out of 61,827
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Good Software
on February 27, 2026
Posted by: Anonymous
Verified Purchase:Yes
I've used the software for years. The past two years, it has helped me find deductions to either lower the amount owed or eliminate it altogether.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great explanations for categories and terms
on February 27, 2026
Posted by: Short1stuff
from Michigan
The software surprised me. I wondered if it would be easy to use and have all the features I needed. It out gifted the questions I had and accomplished the task at hand. Our 2025 taxes. The only issue I had was splitting the online submission verses the paper submission.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
great product
on February 27, 2026
Posted by: hrtaqx
from new jersey south end
Verified Purchase:Yes
been using for a number of years very satisfied easy and very accurate
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Poor state support
on February 27, 2026
Posted by: M2026
Verified Purchase:Yes
I bought this product instead of Turbo Tax this year in hope it would be an easy product to use. Federal file worked fine but the State file was rejected, forms in the state file were not proper and had to redo and submit with paper. I payed for the e-file and of course no refund for the cost of that was offered. Had a feeling should have stuck with Turbo Tax and now that's confirmed.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
ES
on February 27, 2026
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I have used HR BLOCK for decades and am extremely satisfied with it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Still issues with Idaho State Tax
on February 27, 2026
Posted by: Mikey789
from ID
Verified Purchase:Yes
Back from Turbo Tax but found you still have an issue with Idaho State Tax
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on February 27, 2026
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I have used H & R Block software for my taxes for several years & am always happy with the product.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Nice to use
on February 27, 2026
Posted by: Bucs
Verified Purchase:Yes
I've been using your software for last 5 years. I buy the 5 free federal's and 1 free State. I have yet to get the one free State of NJ. I just print it out and mail in. I do what the box says to do but alas nothing.
I do like it though and will buy again.
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
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