I've been using HR Block for a few years but was disappointed in the 2025 edition because it didn't have the worksheets I needed to report a SS lump sum payment. Turbo Tax did.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I had no problems doing my tax return, but when I got to doing my Mom's Return it was a nightmare. When I got to doing interest and dividends and I went to download everything from Merryll, Merryll was not in the list for download. I was shocked and I called Block and I was told they would not be in the list and I will have to manually have to input the info. There is no way I can do that , it is very complicated and well over 1000 entries. You have to be kidding me!! So now I purchased your software, as I have for over 10 years and it is useless to me. I will be going to Turbo Tax next year and I bet lots and lots of others will be doing the same as I have seen the internet has blown up over this.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Product is just as advertised. It really helps you get the biggest return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!