Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,304 Reviews)
Rating breakdown 149,304 reviews
5 Stars
97,785
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,684 out of
61,827)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from TX
Verified Purchase:Yes
I have been using this software for years. It is so easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Waco, TX
Verified Purchase:Yes
Love the product...have used it for many years and it is very user friendly which is great for an old guy like me!
Everything is stored from the previous year, which makes everything so much easier. Plus, it is always nice to see that message about my return being risk/audit free at the end
Everything is stored from the previous year, which makes everything so much easier. Plus, it is always nice to see that message about my return being risk/audit free at the end
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
First time in over 30 years using your program.
on February 27, 2026
Posted by: Anonymous
from Evansville IN
Verified Purchase:Yes
We must have done something wrong. I did not receive my Federal refund. In stead I had to verify my I d. I did that and still have not received my refund.
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Diane 122
from Illinois
Verified Purchase:Yes
Changes needed to make it more user friendly:
1. Allow users to print out empty forms that do not automatically print NOT FOR FILING in large print along the right side of the sheet of paper.
2. Do not automatically recommend that users use the standard deductions rather than using individual deductions.
3. Allow users to save more than one copy of a return for the same year so that they can compare and contrast results using different titles for the returns.
1. Allow users to print out empty forms that do not automatically print NOT FOR FILING in large print along the right side of the sheet of paper.
2. Do not automatically recommend that users use the standard deductions rather than using individual deductions.
3. Allow users to save more than one copy of a return for the same year so that they can compare and contrast results using different titles for the returns.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking the time to rate your experience with us and for sharing your suggestions on how we can improve. We truly appreciate your feedback and your continued business. While we always strive for 5‑star service, your insights help us better understand where we can enhance the experience. If you’d like to discuss your concerns further, our support team is available at 1‑800‑472‑5625.
Written by a customer while visiting HRBlock
Posted by: Kustomlab
Verified Purchase:Yes
This year the program worked flawlessly! We used the Electronic option and it was just as we had hoped, Rebates were received on time. Could not have asked for anything more.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Clermont, FL
Verified Purchase:Yes
I have been using H&R tax software for a few years now. I have always found it to be extremely easy to follow and get the best tax return I'm entitled to. I transfer the basic information from year to year, which saves me quite a bit of time and finish my return in less than 30 minutes. I have never had a problem with my tax return, thanks to H&R! I recommend this software wholeheartedly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta, Ga.
Verified Purchase:Yes
I have used this product several years and an sure I will continue to do so.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: EDB67
from Vienna Va
Verified Purchase:Yes
I have used the program for many years. This time it licked up on me near the end, asking for an entry in a space that was reserved and did not permit an entry. I called and after a long wait was able to speak with an agent who researched the issue and advised me to delete the return and start over. I did so and the second time around it worked without a hitch. So, not great but good enough would be my rating.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock