Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: StillPending
from Carson, California
Verified Purchase:Yes
I did AND EFILE my return last week but until now your not confirming yet if it was accepted by the IRS
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: fred2718
Verified Purchase:Yes
Worked well except it kept insisting that I owed additional taxes as I should have taken an RMD from an IRA. Except that I *had* taken the RMD, and had entered that data into the software. I had to manually alter one of the IRS forms to fix the problem.
Pros: Maximizes refund
Value
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: HR block review 2026
from Minnesota
Verified Purchase:Yes
Using the program was straightforward, printing a pdf of the final was OK.
however. the Minnesota state return did not have a "payment coupon" for folks like me that chose to pay taxes by check in the mail. There were no instructions for this. I enclosed a copy of the first page of the tax form with the payment in hopes that that will make sure my payment is correctly linked to my tax return. I have noticed that the check has not yet been cashed (it normally is cashed within 8 days) -- I hope all is OK.
however. the Minnesota state return did not have a "payment coupon" for folks like me that chose to pay taxes by check in the mail. There were no instructions for this. I enclosed a copy of the first page of the tax form with the payment in hopes that that will make sure my payment is correctly linked to my tax return. I have noticed that the check has not yet been cashed (it normally is cashed within 8 days) -- I hope all is OK.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hawaii
Verified Purchase:Yes
Accurate Federal and State tax return after the final software update.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Bigg Rod
Verified Purchase:Yes
I bought it in Nov to use it for my Taxes. I have used this product for over 35 years! I am satisfied 100%
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I was able to use the program by answering the questions as I have in past years. I did have to go back and correct some misunderstandings that arose from the business deductions for my wife's Mary Kay business.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
Continue to improve to be better than Turbo Tax
on April 24, 2026
Posted by: Al Monroe
from New Jersey
Verified Purchase:Yes
You need to add the ability to complete Form 2210 in the state program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Truce
from Arkansas
Verified Purchase:Yes
I was very disappointed this year. I've been a customer for at least a decade, and I had more problems and questions for which I received little to no useful information
Pros: Maximizes refund
Cons: Time consuming
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock