Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,304 Reviews)
Rating breakdown 149,304 reviews
5 Stars
97,785
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,684 out of
61,827)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Madison494
Verified Purchase:Yes
Early release had several small glitches. Also one form was still missing so I couldn't file as early as I wanted. Later updates corrected all but one of the mistakes. Just wish the software wasn't available for purchase until all the bugs are worked out. The 2025 program was the first time I had these issues
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Customer Rating
3
I liked the AI help
on February 28, 2026
Posted by: prick
from MO
I had trouble down loading the program and with error fix after review
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: CaptSnipe
from Columbia, MD
Verified Purchase:Yes
Excellent software. Very good user interface. Accessing forms without the wizard interface was a bit confusing at first, but I was able to figure it out. My only complaint is not having a free eFile with the State package, resulting in me having to manually submit my State tax return on the State web portal. I do not need 5 free Federal eFiles, but do need at least 1 free State eFile.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Taxed25
from Louisiana
Verified Purchase:Yes
Very satisfied with the product. Recommend reducing all the additional upgrades that pop up, especially in the beginning, at that point I already know what I purchased and what I need to complete my taxes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ElJefeJefe
Verified Purchase:Yes
The best tax software, have been using it for a long time
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mjl47
from Holly, Mi
Verified Purchase:Yes
Third year using and am glad changed from Turbotax
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MGMc
from RIchmond VA
Verified Purchase:Yes
Very easy to use and robust platform to help guide you through each section
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Simi valley CA
Verified Purchase:Yes
Been using this software for over 15 years. Never had a problem
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock