Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Missing taxpayer name on most of the screens on L.
on April 25, 2026
Posted by: Missing name
from Arizona
Verified Purchase:Yes
When taxes are approved, it only shows the amounts on the Federal and State at left side up...But it does not show the name of the taxpayer....
Pros: Easy to prepare, Fast
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
Great program, easy to to follow and understand. I have been using H R software for 25 years for personal and business. Simple the best tax software in the market
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for your feedback. We’re glad to hear you’ve found the program easy to follow and understand and that it has supported both your personal and business taxes for 25 years. We truly appreciate your long‑term trust and your kind words.
Written by a customer while visiting HRBlock
Posted by: JeffB25
from Syracuse New York
Verified Purchase:Yes
The software is very easy to use and understand. I have used this program for over 20 years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Hello Jeff, thank you for sharing your experience. We’re glad to hear the software has been easy to use and understand, and that it has supported you well for over 20 years. We truly appreciate your continued trust and loyalty.
Written by a customer while visiting HRBlock
Posted by: Dee123
from Mississippi
Verified Purchase:Yes
I was able to complete my returns with no problems at all. I was very pleased with this product. This made the task of completing my returns very easy.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
My returns were successfully submitted for both Federal and State. The numbers of what I owed and what I was due for return didn't seem to match at the end.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dave in Minnesota
from Minnesota
Verified Purchase:Yes
Have used for years with great success. Never let me down, great product!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Tax Buff
Verified Purchase:Yes
It produced the expected result but it might have been easier to deal with.
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Overall, this is a good product. The major problem I have with it is the Minimum Required Withdrawal section.
It is not clear what you should fill in the boxes. The language is confusing.
It is not clear what you should fill in the boxes. The language is confusing.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock