Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,304 Reviews)
Rating breakdown 149,304 reviews
5 Stars
97,785
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,684 out of
61,827)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Piscataway, NJ
Verified Purchase:Yes
I have been using H&R Block's software for years. I worked as a Block preparer for ten years and trust the product.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Albany, IN
Verified Purchase:Yes
Have used it for many years and it is so much better than NO program at all.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
The interface remains to be low tech. Lessons need to be taken from TurboTax. Navigation, printing, saving files leave much to be desired. No improvement in these areas over last year.
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: Satisfied Sam
from Frederick MD
Verified Purchase:Yes
My experience is much improved from years ago where the application corrupted my return and had to start from the beginning because even the saved data was corrupted. Another previous problem was where a fix had to be downloaded (apple). This year it went very smooth and the application guided me through
my tax return with joy and without any problem.
my tax return with joy and without any problem.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Unexpected Issue with state return E-Filing
on February 28, 2026
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
This is my 8th year with HRB. 7 smooth successful years. BUT this year HRB software could not handle my wife's passing last year for my STATE return. Hence could not E-File my state return. The HRB instructions for mailing my state return did NOT mention 1099-R's so I did not include them. I now suspect this is another issue with HRB software
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Saved a lot of time and fuss using this tax software
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RaoulD
Verified Purchase:Yes
Decent software for straightforward tax returns. It offered me a workaround for filing a deceased clients return with a care-of address.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bklumb3
Verified Purchase:Yes
I have been using H&R Block software for many years and find it easy to use and comprehensive.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock