Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,304 Reviews)
Rating breakdown 149,304 reviews
5 Stars
97,785
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,684 out of
61,827)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: UncleZs
Verified Purchase:Yes
I’ve used this software for >20 years and find it easy to use and helpful
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Portage, MI
Verified Purchase:Yes
I use this software every year and it is great. I only had one bad experience with it back in 2021 for our 2020 tax year (the pandemic lockdown year).
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
i have been using H&R tax software for several years now and I like that I don't have to reenter all the background information each edition looks at my last statement and uses that information as a template for the current years report and adding or deleting to the past year's info is easy to do.
After I submitted my tax information as soon as I had it all gathered together, it took a day to be accepted and a little over a week to receive my refund.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rlux
from Pa
Verified Purchase:Yes
I had an issue filing my fed tax and I could not resolve it, til I sent a complaint to Block, then it magically disappeared.
No explanation. Glad it was cleared up, but I don't expect glitches with Block
No explanation. Glad it was cleared up, but I don't expect glitches with Block
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
Have been using this for years...comprehensive software that's easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dmutt1
from Lima, Ohio
Verified Purchase:Yes
As usual I was very successful in doing my taxes again this year and I am looking forward to receiving my package for next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lake Park, Ga
Verified Purchase:Yes
I have been using this program for many years. Easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
Been using the software for years and think it's a slightly better value than the competition. The reason I give it only 3 stars is because it does not import 1099 forms from Fidelity. Entering them by hand is tedious and error-prone, which are the main problems I'm trying to avoid by using the software.
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock