Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,304 Reviews)
Rating breakdown 149,304 reviews
5 Stars
97,785
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,684 out of
61,827)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
was terrible experience,my efile didnt go thru!!
on February 28, 2026
Posted by: Gene11
Verified Purchase:Yes
turbo tax works so much better than H&R block.will never use again!!
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Danamar
from Gainesville GA
Verified Purchase:Yes
Easy to use until the end. Final review was difficult to understand in places.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Dodgefreak4
from Pennsylvania
Verified Purchase:Yes
I have been using tax cot since it was offered on ho.e computers. I have had 0 that's zero issues or complaints with it. This is the only program I use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SC
Verified Purchase:Yes
I have used the H&R software for years and find it easy and accurate to use.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dan83
from Green Bay, wi
Verified Purchase:Yes
Works as it should, but is expensive for a one time use program
Pros: Easy to prepare
Value
2
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsfield, MA
Verified Purchase:Yes
Completed my taxes with ease and it didn’t take long.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh Pa
Verified Purchase:Yes
I’ve been using this tax program for many years. Easy to use and the e-file feature is a great convenience. I won’t be changing any time soon!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Electronic filing problems....b4 electronic filing
on February 28, 2026
Posted by: Anonymous
from Midland MI
Verified Purchase:Yes
I buy this software each year to do my son's taxes. Am quite use to using it.
The only issue is the state electronic refund cost. It's unreasonable high...the refund cost + transaction cost to deposit the money in a checking account. The cost was roughly 25% of the state tax refund...so we opted for a mailed check.
The only issue is the state electronic refund cost. It's unreasonable high...the refund cost + transaction cost to deposit the money in a checking account. The cost was roughly 25% of the state tax refund...so we opted for a mailed check.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock