Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,304 Reviews)
Rating breakdown 149,304 reviews
5 Stars
97,785
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,684 out of
61,827)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: JD2026
from Tulsa
Verified Purchase:Yes
Paid for 'deluxe ' for a prepaid state filing but had to pay to file state anyway!
Pros: Easy to prepare, Easy to import documents
Value
2
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: cepa
Verified Purchase:Yes
It is a piece of crap. I would give it a negative, but you apparently do not allow that.
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Two Pups Mom
from PA
Verified Purchase:Yes
Hadn’t used your tax software in about nine years. It wasn’t that I didn’t like it but my situation changed and I hired a company. My taxes are simple again so I felt comfortable using the software again.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chuck2026
from Massachusetts
Verified Purchase:Yes
Been using Federal & State Deluxe for 15 years now. No issues, no surprises. Use for running estimates and scenarios for next year as well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Manassas, VA
Verified Purchase:Yes
I use H&R Block tax software every year and have done so for over 20 years. I trust the product. It's always on time, easy to use and reliable. Changes to tax law are added to each year's release and the precise wording that accompanies the new menu item{s) reflects the change in an easy-to-understand way, giving uses confidence that the software is up to date. I've never been questioned on my returns, Federal or State. I wouldn't use any other tax software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MaraKhan
from Avon, Indian Naghmaa
Verified Purchase:Yes
Instructions are not clear. Need more guidance to finish the tax return. Need more improvement
Cons: Hard to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Val83
from Arizona
Verified Purchase:Yes
I’m not finished yet! I have an amended Federal return in process. I will finish is next week. Thank you!
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Carlos Gallo
from NH
Verified Purchase:Yes
I buy every year and never disappointed! Excellent product.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock