Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,304 Reviews)
Open Ratings Snapshot
Rating breakdown 149,304 reviews
5 Stars
97,785
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,684 out of 61,827
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3 out of 5
3
Where is my return?
on February 28, 2026
Posted by: Doz1
from Fl/MO
Verified Purchase:Yes
Usually, I have it back within a week or so. But now it’s been almost a month since I filed my taxes. Is something wrong?
Pros: Easy to prepare, Maximizes refund
Value
3 out of 5
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
The Only Software I Use
on February 28, 2026
Posted by: Anonymous
from Milwaukee
Verified Purchase:Yes
I’d wait until April 15th to do my taxes if I couldn’t use H&R Block software. Instead, I file early February every year. I’ve been using Block software for over 10 years and it makes the process much easier. I always feel assured that my taxes are done correctly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Corruption in saved tax files.
on February 28, 2026
Posted by: Chris3333
from Vermont
Verified Purchase:Yes
Was unable to import 2024 tax file to 2025 program. Then once completed 2025 and filed Federal and CT state the 2025 tax file will not open and indicates it is also corrupted. Have used H&R software for years and this is the first time I've been unable to access my tax files after completion.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great as usual.
on February 28, 2026
Posted by: Anonymous
from San Diego CA
Verified Purchase:Yes
Great as usual. it was even easier and quicker than last year.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Tax Software that Works
on February 28, 2026
Posted by: TomM6
Verified Purchase:Yes
Used for many years. Pulled some deductions this year I did not know about.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
It works and is simple to use
on February 28, 2026
Posted by: Anonymous
from SC
Verified Purchase:Yes
I have used this for over 20 years without any issues. I have never tried any other tax software so I don't have any way to compare. I don't have any W2 income, no investments, and own my home outright (retired over 20 years) and I really don't need the Deluxe but the Basic does not include state filing. I don't know why they don't sell Basic with State.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great for what I needed for tax filing
on February 28, 2026
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I bought this same software a month ago and I’m happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on February 28, 2026
Posted by: GARYu
Verified Purchase:Yes
A very friendly application for a not so fun task.gd
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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