I was able to use the program by answering the questions as I have in past years. I did have to go back and correct some misunderstandings that arose from the business deductions for my wife's Mary Kay business.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
You need to add the ability to complete Form 2210 in the state program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I was very disappointed this year. I've been a customer for at least a decade, and I had more problems and questions for which I received little to no useful information
Pros: Maximizes refund
Cons: Time consuming
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I've used Tax Cut for years and very happy that it not only stays up to date with current federal and state tax laws but also remembers the specific data in my previous returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I have used this tax product for 5+ years and have been satisfied with it. However, this year the code to submit your 5 free federal files (which typically pre-populates), populated aan incorrect code. Scares you while you are trying to figure out why your returns aren't being sent. So not a flat 4 star... more like 4.5.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
As a very long time user of H&R Block software, I've become very use to straightforward preparation of my tax returns, and incredibly rapid deposit of refunds into my accounts, Can't be any easier.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.