Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,304 Reviews)
Open Ratings Snapshot
Rating breakdown 149,304 reviews
5 Stars
97,785
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,684 out of 61,827
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4 out of 5
4
on February 28, 2026
Posted by: Anonymous
Verified Purchase:Yes
I had trouble opening the program. Once opened, H & R Block is the BEST. I have some experience having been a tax preparer for H & R Block 35 years ago for three years between jobs.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy use
on February 28, 2026
Posted by: Anonymous
from SC
Verified Purchase:Yes
This will be at least my 20th year using the Tax Cut program by H&R Block. Never had any concerns and with them providing dates when program updates are due I can enter new data that is appropriate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Reliable
on February 28, 2026
Posted by: Backhill
from Queensbury, NY
Verified Purchase:Yes
I use H&R online every year. Haven’t been dissappoined yet.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Couldn’t be easier
on February 28, 2026
Posted by: Anonymous
from Northport NY
Verified Purchase:Yes
Things went very smoothly with the software this year. Just follow the prompts and you’ll be fine.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good Software for Basic Returns
on February 28, 2026
Posted by: Pete in NC
Verified Purchase:Yes
Software was accurate....getting a little pricey on cost.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Lacking detailed college tuition/529 worksheets
on February 28, 2026
Posted by: Kellyu
from Pittsburgh, pa
Verified Purchase:Yes
The worksheets regarding 529 withdrawal and college tuition payments were different between the online version and the download version. The download version did not have as much detail in the worksheets and lacked the chat feature to discuss concerns with an actual person. I will be looking for an in person tax accountant next year to verify this portion of my taxes.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good Product, Easy to Use
on February 28, 2026
Posted by: Anonymous
from Camarillo. CA
Verified Purchase:Yes
I have been a user for many years. The product is easy to use and more importantly very thorough. The interviews are easy to follow and explanations are easy to understand.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Works for me.
on February 28, 2026
Posted by: JimJeff
from WI
Verified Purchase:Yes
I bought this For quite a number years in a row now and it’s done a fine job for me. I’ve been confused a few times, but I don’t believe it’s the product’s fault. It’s just information that I had to dig a little deeper for as far as I’m concerned, it’s all good.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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