I had trouble opening the program. Once opened, H & R Block is the BEST. I have some experience having been a tax preparer for H & R Block 35 years ago for three years between jobs.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
This will be at least my 20th year using the Tax Cut program by H&R Block. Never had any concerns and with them providing dates when program updates are due I can enter new data that is appropriate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The worksheets regarding 529 withdrawal and college tuition payments were different between the online version and the download version. The download version did not have as much detail in the worksheets and lacked the chat feature to discuss concerns with an actual person. I will be looking for an in person tax accountant next year to verify this portion of my taxes.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I have been a user for many years. The product is easy to use and more importantly very thorough. The interviews are easy to follow and explanations are easy to understand.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I bought this For quite a number years in a row now and it’s done a fine job for me. I’ve been confused a few times, but I don’t believe it’s the product’s fault. It’s just information that I had to dig a little deeper for as far as I’m concerned, it’s all good.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!