The software was user-friendly and walked me step-by-step through the filing process. The layout was clean and organized. It was easy to move between sections and review entries before submitting.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I will say your e mail is off. When I submitted my return to the IRS, and it was accepted, I got an e mail 3 days later saying I submitted my return and then another one saying the IRS accepted it. That's way to late and completely useless. The software told me immediately that it was submitted and 4 minutes later it was accepted.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Was not quite as simple to understand as I expected. Was left with questions more than than I would have preferred. While I like to think we have reached the best outcome, I’m not entirely positive we have
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!