Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,304 Reviews)
Rating breakdown 149,304 reviews
5 Stars
97,785
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,684 out of
61,827)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from California
Verified Purchase:Yes
Easy to understand and find my way around the app.. Always accurate and I've never been audited after using this app for years. Helpful notes and a good format. I like the fact that I can load last years info into the next year's forms as it shortens my entries and acts as a reminder for what entries I need to consider.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ken1422
from New Mexico
Verified Purchase:Yes
Consistent interface that is easy to navigate from year to year. Priced right and the Deluxe edition is more than adequate for a small business as well as fairly complex personal taxes.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from DeLand, FL
Verified Purchase:Yes
I purchased this program online as a download for my 2025 taxes. The software worked well and relatively easy to use. When I has a question the help function was very good. I am disappointed that the software was not available on cd/dvd media, even if costed more.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GMS7
from Philadelphia, PA
Verified Purchase:Yes
Software did the basic job, but had problems. When I entered numbers, it would randomly close the program and lose the data entered. The program is awkward to navigate, especially if you need to go back to change something or recheck entries. If you download a consolidated form from a brokerage, but want to enter individual funds for example, it would be nice to be reminded to remove the consolidated form or you'll end up paying double the taxes owed.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
We truly appreciate your feedback and your continued business. While we always strive for 5‑star service, your insights help us better understand where we can enhance the experience. If you’d like to discuss your concerns further, our support team is available at 1‑800‑472‑5625.
Written by a customer while visiting HRBlock
Posted by: Cowlady13
Verified Purchase:Yes
Been using it for years, great program, simple and accurate.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: sad state
Verified Purchase:Yes
Federal worked but state was incorrect & couldn’t change it without messing up federal.
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NM
Verified Purchase:Yes
Bought this software as I do every year in January. Have used it for 30+ years. Must say I WILL shop around next year.
Pros: Easy to prepare, Fast
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: mikep123
from New Jersey
Verified Purchase:Yes
Getting less and less fond of the software especially for the state programs which seem to be lacking.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock