Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,302 Reviews)
Open Ratings Snapshot
Rating breakdown 149,302 reviews
5 Stars
97,783
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,682 out of 61,825
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
A very good program.mikee
on February 28, 2026
Posted by: Anonymous
from United Kingdom
Verified Purchase:Yes
I have used this program for over 10 years and it is easy to use providing refunds annually.A
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Works as advertised.
on February 28, 2026
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
Filed Federal and State in less than 2 hours after i got my paperwork together. Eliminates any need of a professional unless you have a complicated situation.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great software
on February 28, 2026
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
I have been using this software for several years. I have never had an issue with any aspect of the product. Very trustworthy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Discent software with a lacl of assistance to ques
on February 28, 2026
Posted by: Anonymous
from PA
Verified Purchase:Yes
I have been using the software for at least 10 years. It satisfies my needs and doing my son and daughters returns. However when I have a question your tech people are useless. At one time in the past I had a input question pertaining to a tax item and I was given assistant the last few years, NOT.
Pros: Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
needs work
on February 28, 2026
Posted by: joe238
from mo
Verified Purchase:Yes
If you are 62 it puts you in as have taken social security and you can't take it out
Pros: Easy to import documents
Cons: Hard to prepare
Value
2 out of 5
2
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Satisfied customer
on February 28, 2026
Posted by: Anonymous
from Tampa Florida
Verified Purchase:Yes
Been a customer for years. Excellent product and easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features and a complete package...
on February 28, 2026
Posted by: Davida53
from Alabaster Alabama
Verified Purchase:Yes
I have used this product for years and I have been very satisfied with the results....
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Filing was easy but could have been eaxier
on February 28, 2026
Posted by: Anonymous
from St. Charles, MO
Verified Purchase:Yes
Disappointed that the software did not pick up all the basic information from last year's filing which was Block software too.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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