I have used H&R Block for 20+ years. It has made filing taxes much easier. Now that we are retired: By doing this myself every year it is easier to keep up with tax changes, understand earning limits that Impact tax brackets and allow us to better strategize about our spending and accounts we withdraw from for income. A bonus is transferring to a state tax return as the program transfers the basic information over to the state program. The only downside is that the state program does not support all forms which in a few past years has caused me to print out those forms from my states website and mail in my return. I hope they fix / add more state forms into their program in the coming years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I could not submit my PA return electronically due to a logic error in your program, so it was excruciating doing it manually, making many copies and including the first several pages of my Federal Return. I am retired and have NO W-2s. Your program insisted in including a W-2 in the electronic filing process and my PA return was rejected, all the times that I submitted it. AI helped me find this error and suggested work arounds. I choose the "old" fashion way since I was tired of wasting time. Do you test these things completely? I doubt it. it.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I've been using H&R Block tax software for years and have been very happy with the results. Very easy to follow. I would recommend this product to anyone.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
This software makes a challenging job much easier. There are many opportunities for questions to come up, and the help module does a great job of providing clear, easy-to-follow answers.
I have been using this software for six years and have not had a single complaint.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
I’ve used your program for many years. It takes the worry out of doing my taxes. I have never had any issues. It seems to be foolproof.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!