Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: TTreview
Verified Purchase:Yes
Program works well enough and doesn't miss anything.
The menus are confusing. Same name: "file" is in several menus.
The lay-out is from some old DOS program. Really bad. There is no scaling option which makes it hard to read. Width is limited - probably to match IRS forms. Maybe OK if you can turn your monitor vertically to portrait rather than landscape.
The AI isn't.
The menus are confusing. Same name: "file" is in several menus.
The lay-out is from some old DOS program. Really bad. There is no scaling option which makes it hard to read. Width is limited - probably to match IRS forms. Maybe OK if you can turn your monitor vertically to portrait rather than landscape.
The AI isn't.
Pros: Fast
I would recommend this to a friend!
Value
1
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: harveyf
from Walnut Creek, CA
Verified Purchase:Yes
would not let me import Merrill lynch info, causing me great difficulty. Will not buy next year. Having been using your product for many years.
No, I would not recommend this to a friend.
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: mac429
from GA
Verified Purchase:Yes
most things worked ok, but not being able to import data from some large investment companies was a huge pitfall and especially since it worked in the past. Needs to be fixed for next year or I won't be using
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ponkan
Verified Purchase:Yes
It's very helpful! I've been using H&R Block tax software for many years now
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Orange, NJ
Verified Purchase:Yes
This software provided some great service to me and helped answer any questions I had using AI assist.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dayton, OH
Verified Purchase:Yes
Overall I like the SW. I have using H&R B for my taxes for well over a decade. However, I have two interfaces that do annoy me ...
1. Inputs regards RMDs. I have an IRA with a mutual fund company that is not on H&R B's lookup list and so I must load the data manually. I have my money in eight (8) funds (and my wife has the same). This mutual fund company does not provide a single rollup ID (our other IRAs are with another mutual fund company that does provide a rollup summary). This is not H&R B's fault. However, input (all 16) requires me to answer the same questions every time regards, is it a rollover, did any go to charity, do I have any part of it that I have already paid taxes on, etc. It would be nice if after the first entry, H&R B could provide a summary screen with the previous answers and three choice: [Back] [Change for this entry] [Accept/Continue].
2. H&R B's planning section regarding next year's estimated taxes is WORTHLESS. Just get a copy of Form 1040-ES, "Estimated Tax for Individuals", a pencil, a calculator, and fill out the worksheet yourself.
1. Inputs regards RMDs. I have an IRA with a mutual fund company that is not on H&R B's lookup list and so I must load the data manually. I have my money in eight (8) funds (and my wife has the same). This mutual fund company does not provide a single rollup ID (our other IRAs are with another mutual fund company that does provide a rollup summary). This is not H&R B's fault. However, input (all 16) requires me to answer the same questions every time regards, is it a rollover, did any go to charity, do I have any part of it that I have already paid taxes on, etc. It would be nice if after the first entry, H&R B could provide a summary screen with the previous answers and three choice: [Back] [Change for this entry] [Accept/Continue].
2. H&R B's planning section regarding next year's estimated taxes is WORTHLESS. Just get a copy of Form 1040-ES, "Estimated Tax for Individuals", a pencil, a calculator, and fill out the worksheet yourself.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: frank49
Verified Purchase:Yes
Easy to use, cuts down the time to complete return.
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Elmeister
from South Carolina
Verified Purchase:Yes
Super easy to use. Have been using this software for over five years and am extremely satisfied with cost and results
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock