Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,302 Reviews)
Rating breakdown 149,302 reviews
5 Stars
97,783
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,682 out of
61,825)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Ron061051
Verified Purchase:Yes
I do wish I knew why updates are so late for 2025 taxes
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I buy this program every year to do my taxes. It's easy to use, asks questions I hadn't thought about. I always finish my taxes believing I got the best possible refund. Thank you
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kurtb40
from Grand forks
Verified Purchase:Yes
I have been using the software for years. Since I retired I do not itemize anymore so the need for using a software package has diminished. This year I paid extra to submit mat state return online. When I was sending state return via mail, the refund would come in two weeks. Sending it online this year, it has been a month and the state still has not processed. I will go back to mailing it in next year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tulsacup
from Tulsa
Verified Purchase:Yes
Used for 10 years. Not happy no support for 915. Even after buying premium. Will change next year.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Ringer
from Vancouver WA
Verified Purchase:Yes
As a former Block preparer for 17 years I remain loyal to your product. It’s hard to only use the software once and then the next year it becomes a struggle to navigate all the software changes. Regardless of that, I still wouldn’t use any other software.
Pros: Maximizes refund, Fast
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Parkwood82
Verified Purchase:Yes
Easy and accurate. I would have given a 5 star rating if I wasn't charged twice for the state program.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Marcos, CA
Verified Purchase:Yes
For the second time in three years, Block's software updates were insufficient. Two years ago, I finally gave up and filed on paper. This year, I removed a form with a relatively minor deduction because it was no longer worth the wait for an update that might fix the problem.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Miguelito37
Verified Purchase:Yes
I had problems with Turbo Tax and switched to H&R Block. Entry was fairly simple, but awkward to just be able to run a check on the return on a progressional basis. Not a big gripe, but why wait to the end to find minor errors and mistakes?
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock