Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,302 Reviews)
Open Ratings Snapshot
Rating breakdown 149,302 reviews
5 Stars
97,783
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,682 out of 61,825
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Ease of use
on February 28, 2026
Posted by: bibw
from Louisiana
Verified Purchase:Yes
I bought this program in December of 2025 for the tax year of 2025, this is my 10 year of purchasing H &n R Block tax software. I really like the ease in using this program/
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very easy to use
on February 28, 2026
Posted by: Nel72
from Wisconsin
Verified Purchase:Yes
Switched from TurboTax to H&R Block software 5+ years ago. Absolutely love it. Walks you through the whole process federal and state. Had a new energy credit for 2025 and absolutely no problems filling out the new form. It’s your you download the new software and download the previous years information.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
difficult form
on February 28, 2026
Posted by: Alex form 5695
from Leesburg, Florida
Verified Purchase:Yes
I usually find using the program easy but this year I could not figure how to complete the Form 5695 on energy credits. I filled out the form three times before I was successful in completing the form
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Getting tired of this program
on February 28, 2026
Posted by: George Bronx
from Bronx, NY
Verified Purchase:Yes
I filed my 2025 taxes a few weeks ago. I applied my refund to next years taxes. H&R Block did not ask me for any bank information. Now I have a letter from the IRS asking for my bank information.
When I say to save as a PDF, it refuses and complains about my printer resolution. The box 14 on the W-2 never contains the IRC 132 code nor the Fringe code. This program seems to have the same problems year after year with no sign of improvement.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to install and use.
on February 28, 2026
Posted by: Anonymous
from Peoria, AZ
Verified Purchase:Yes
We have been using the H&R Block tax software for many years. It's always easy to use, and we have always believed it did an excellent job with our taxes.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on February 28, 2026
Posted by: Anonymous
Verified Purchase:Yes
You need to provide the option to either process the tax report using deductions or no, taking the standard deduction.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
2025 review
on February 28, 2026
Posted by: Anonymous
from Ga
Verified Purchase:Yes
This year was the best in the last 5 years. All the changes were included and on time! Quickest my taxes were complete, filed and refund in my account the second week of February.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very user friendly.
on February 28, 2026
Posted by: Joedeard
Verified Purchase:Yes
Very, very user friendly. I am 83 years old and I found the program very easy to navigate.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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