Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Wi
Verified Purchase:Yes
Everything seemed fine but now state tax lists wrong amount on refund that isn’t what we sent in. Goes back to same if I look thru the forms but still reverts back to wrong amount in summary
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA
Verified Purchase:Yes
Been using HR for my and my partner's tax returns for decades. Always pleased with the ease of use and accuracy.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: TJMcD
from Troy NY
Verified Purchase:Yes
Im still never 100% confident this software is completing my taxes correctly. My return is relatively simple and it always concerns me that I am having to pay the IRS and I for years I got returns.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ingerbr
from NY state
Verified Purchase:Yes
The text size used is EXTREMELY SMALL on my high resolution screen. I had to change the computer's graphics scaling to 250% for my eyes to be able to read it. To read anything else I had to scale it back. I was changing the scaling back and forth the whole time I used the software.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: T1014
from MO
Verified Purchase:Yes
I have used this produce for years. I just wish you had more information on how to use a schedule K from a family trust. The form is confusing and I would like more help with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Powell, Ohio
Verified Purchase:Yes
Overall very good. Only suggestion would be to include an entry on the state return (Ohio) for tax exempt income (US Treasuries). Manageable as is, but would be easier with this type of entry.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Niiibbbb
Verified Purchase:Yes
This software is getting to expensive to do basic taxes.
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Hello, we appreciate your feedback regarding the pricing of our services. We strive to maintain fair and transparent pricing for our customers, and we're sorry to hear that you found it to be expensive. Your feedback helps us understand our customers' needs better, and we're always looking for ways to improve. If you have any specific concerns, please don't hesitate to reach out to us at 1-800-472-5625. We're here to assist you in any way we can.
Written by a customer while visiting HRBlock
Posted by: Gary512
from OH
Verified Purchase:Yes
overall good
one problem has occurred since filing; I have been advised that I owe a penalty for not paying estimated taxes to my school district
one problem has occurred since filing; I have been advised that I owe a penalty for not paying estimated taxes to my school district
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock