Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: T1014
from MO
Verified Purchase:Yes
I have used this produce for years. I just wish you had more information on how to use a schedule K from a family trust. The form is confusing and I would like more help with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Powell, Ohio
Verified Purchase:Yes
Overall very good. Only suggestion would be to include an entry on the state return (Ohio) for tax exempt income (US Treasuries). Manageable as is, but would be easier with this type of entry.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Niiibbbb
Verified Purchase:Yes
This software is getting to expensive to do basic taxes.
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Hello, we appreciate your feedback regarding the pricing of our services. We strive to maintain fair and transparent pricing for our customers, and we're sorry to hear that you found it to be expensive. Your feedback helps us understand our customers' needs better, and we're always looking for ways to improve. If you have any specific concerns, please don't hesitate to reach out to us at 1-800-472-5625. We're here to assist you in any way we can.
Written by a customer while visiting HRBlock
Posted by: Gary512
from OH
Verified Purchase:Yes
overall good
one problem has occurred since filing; I have been advised that I owe a penalty for not paying estimated taxes to my school district
one problem has occurred since filing; I have been advised that I owe a penalty for not paying estimated taxes to my school district
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: CMSnyder
from Waynesboro PA
Verified Purchase:Yes
The program walked me through everything I needed to file. If I had questions, I looked through the help section.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JG45
Verified Purchase:Yes
I like how State program interfaces with Federal All fed data is entered automatically so only new effort is to respond to state specific questions
All calculations are accurate, and income tax returns are quickly accepted by both fed and State IRS
All calculations are accurate, and income tax returns are quickly accepted by both fed and State IRS
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Drooping
from Colorado
Verified Purchase:Yes
Mostly ok,
But had to use a google
Search to figure out how to solve a problem getting an exemption for all my kids. Tried the chat , but it was not helpful. Also, there was another problem that the chat was not helpful with. Only at the end - the review process- was I able to find a solution.
But had to use a google
Search to figure out how to solve a problem getting an exemption for all my kids. Tried the chat , but it was not helpful. Also, there was another problem that the chat was not helpful with. Only at the end - the review process- was I able to find a solution.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Had some issues this year-2025 sub in 5 districts.
on April 26, 2026
Posted by: KLS 2025
from Akron, OH
Verified Purchase:Yes
I have used H&R software for about 9 years with no difficulties. This year I had an outcome I knew was incorrect and called into help/tech services. They suggested I do the same as I was already doing -rechecking data entries, etc. I sub in 5 school districts. I usually owe ~100 or the Feds owe me ~100 - it is always very close. This was coming out with me owing almost 800 on my Federal which is why I called. I asked if it could be a software glitch. He said none reported. I asked should I start over. Rep said I should not have to but when I did it self corrected to my normal and I successfully filed both federal and state.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock