Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,300 Reviews)
Rating breakdown 149,300 reviews
5 Stars
97,783
4 Stars
28,062
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,682 out of
61,823)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: HM847
from Leesburg, FL
Verified Purchase:Yes
Very good with a few exceptions. When trying to change an entry manually, because it is different from last year, their should be a pop up telling you where the entry comes from, since the software doesn’t allow you to change the entry, because it is populated from an entry in a different form. You should be told what form needs to be changed or adjusted in order for that entry to change.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Good software, corporate communication could be im
on March 1, 2026
Posted by: PHD13
from Florida
Verified Purchase:Yes
I've used H&R Block's tax software for years, and I do like it. I cannot give it 5 stars this year due to poor communication regarding their relationship with Merrill Lynch. For years I've been able to import my 1099's directly from ML, but this year I spent too much time going back and forth between Merrill and HRB without a clear understanding of why it wasn't available this year. I finally just hand entered them which I'd prefer to not have to do again
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
I always use this software for my taxes. Excellent, simple and perfect.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Mrthomas34
from mn
Verified Purchase:Yes
When encouraged to file both my state and federal together, it was not clearly pointed out to me that my federal return could be free. I hit the first choice presented by the program and was billed for both services. I'm not happy about the extra cost. That was a service that I should of gotten for free, and I feel I'm entitled to a refund.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: who 1 cares
from san Bernardino, ca.
Verified Purchase:Yes
I have purchased this software for years and like it very much.
Pros: Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Myrtle Beach,SC
Verified Purchase:Yes
Just put in your information and the software does EVERYTHING for you.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tampa Fl
Verified Purchase:Yes
I really like the subscription process with the automatic distribution of the software and the discounted price. The software is simple to download and use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Dougherty123
Verified Purchase:Yes
I’ve used this for years without any issues. This year it wouldn’t file without doing an update and the update wouldn’t complete successfully on my MacBook. I ended up with 3 charges on my credit card before it finally filed the return
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock