Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from AK
Verified Purchase:Yes
I was able to do my taxes online rather than pay someone to do them for me.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Tom369
Verified Purchase:Yes
It was okay this year but, since there were so many updates, I was not able to get the returns that I do until the last couple weeks before April 15.
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Rall202
from Cincinnati, OH
Verified Purchase:Yes
Import for 1099-B produces unusable results. I will not use the import again. The import results in every single trade being imported, and there must be a line limit because not all items appear. When you have multiple trades for a single stock, they can be entered as VAR. I had to delete every line item, then manually input.
The application also messes up rounding. When inputting individual amounts that will be adding up to a grand total, it would be better to not round up until the final sum.
Pros: Maximizes refund, Fast
Cons: Time consuming
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DED98
from Cedar Park,TX
Verified Purchase:Yes
I've been using the software for years, and have been extremely satisfied with each year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wi
Verified Purchase:Yes
Everything seemed fine but now state tax lists wrong amount on refund that isn’t what we sent in. Goes back to same if I look thru the forms but still reverts back to wrong amount in summary
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA
Verified Purchase:Yes
Been using HR for my and my partner's tax returns for decades. Always pleased with the ease of use and accuracy.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: TJMcD
from Troy NY
Verified Purchase:Yes
Im still never 100% confident this software is completing my taxes correctly. My return is relatively simple and it always concerns me that I am having to pay the IRS and I for years I got returns.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ingerbr
from NY state
Verified Purchase:Yes
The text size used is EXTREMELY SMALL on my high resolution screen. I had to change the computer's graphics scaling to 250% for my eyes to be able to read it. To read anything else I had to scale it back. I was changing the scaling back and forth the whole time I used the software.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock