I pre-ordered to receive a lower price, but it still cost $50. The price has consistently increased over the years, making me pause whenever I need to purchase the product. As usual, I had to wait for the State program to be available, even though I bought the package deal (Federal + State together). I find a number of the areas difficult to understand as the language from the Feds is not always clear and the explanatory notes are brief. I'm also still waiting for my state refund. While the status, shows Accepted, there does not seem to be a way to check on the refund. All in all, I appreciate the ease and security but find taxes, even in this program, well, taxing to file.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Switched to H&R Block because TurboTax no longer runs on windows 10. Disappointed by how little data is copied over from previous years TT. But did find H&R easy to navigate, download accounts, and reasonably clear explanations of tax regulations. Better price and comparable to what I was used to. Will use again next year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Taxes made easy. Asked the appropriate questions and guided me through the process. It even tracked my return and took me to the website that told me when it'd clear.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Bought this to auto import last years return. Works ok but frustrated by requirement to add every single digital transaction rather than grouping them - make the date inputs accept 'various' like stocks.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.