Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,300 Reviews)
Open Ratings Snapshot
Rating breakdown 149,300 reviews
5 Stars
97,783
4 Stars
28,062
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,682 out of 61,823
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1 out of 5
1
on March 1, 2026
Posted by: DAN 9432
from NY
Verified Purchase:Yes
every year the process is more difficult to process forms
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product
on March 1, 2026
Posted by: Anonymous
Verified Purchase:Yes
This program provided me with a quick and easy way top get my taxes done. I have used it for years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
great software
on March 1, 2026
Posted by: Anonymous
from PITT PA
Verified Purchase:Yes
used product no problem got my refund within 2 weeks. Use it every year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
HELPFUL
on March 1, 2026
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
This program, (now with AI) is efficient, step by step, fill in the blank. It leads you through each section. It offers opportunities to seek answers to questions you have as you go. It also offers support if you get audited.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good program
on March 1, 2026
Posted by: Hdw31
from Berlin NJ
Verified Purchase:Yes
The software is easy to use but the help section was not that helpful.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
no refund by check
on March 1, 2026
Posted by: Anonymous
from utah
Verified Purchase:Yes
I filed my taxes and set up to have the federal tax refund sent to me by check. I found out later that the federal government does not send out checks. You need to take that option off the form.
Pros: Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy way to do your taxes quickly. Receiving
on March 1, 2026
Posted by: Cw18
from Minneapolis
Verified Purchase:Yes
The H&R Block deluxe software is very easy to use. It’ll ask you many questions to make sure they get all the information that is needed to do your taxes. It’s easy to download. Price was right especially if you sign up early.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
on March 1, 2026
Posted by: Tar2
from Ga
Verified Purchase:Yes
I filled both federal and state forms. The fed form indicated that the refund was to be applied to 2026 tax; however,got a letter from IRS stating that my refund could not be deposited without bank information. Wonder if additional error will be found due to software not completing data correctly
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
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