Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,300 Reviews)
Rating breakdown 149,300 reviews
5 Stars
97,783
4 Stars
28,062
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,682 out of
61,823)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: dph2026
from Hilton Head, SC
Verified Purchase:Yes
The software had numerous glitches which led to erroneous entries. After 25 years using the software programs with no issues, it was not only disappointing but required extra time double-checking and/or reentering the data.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Marb LJ
Verified Purchase:Yes
Had errors in software. Finally finished and filed my returns after a few problems. Installed last update after I filed and now my returns won't open!!! Called support and couldn't get problem fixed! Not happy!
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: bob218
from Minnesota
Verified Purchase:Yes
When I use it year after year it just works flawlessly and is accurate and easy to use!! Very Pleased !!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good but still difficult
on March 1, 2026
Posted by: Vince Mig
from Folsom, California
Works well. Clear instructions.
Only caveats:
1. You need to activate using Chrome browser or MS Edge. It does not work with Firefox.
2. I paid for a version with State filing too, but when you get to the end they want you to pay another fee..
Only caveats:
1. You need to activate using Chrome browser or MS Edge. It does not work with Firefox.
2. I paid for a version with State filing too, but when you get to the end they want you to pay another fee..
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Middletown NJ
Verified Purchase:Yes
I have been using the H&R tax software for many years and it exceeds my requirements for tax filing
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Taxdad59
from Greenville SC
Verified Purchase:Yes
Deluxe to me means I should not have to do research to find answers, especially changes made to taxes. Too much information is way better than not enough.
Pros: Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
Not Print and Mail Friendly, Otherwise Good as Any
on March 1, 2026
Posted by: Anonymous
from Rochelle, IL
Verified Purchase:Yes
I've been using this program for years and with the exception of a couple of small quirks, I'm very happy with it.
I have some relatives that insist on print and snail mail filing. Seeing that all of the information is online anyway, that seems a little silly to me, but I respect their wishes. But printing the filing copy is an exercise in frustration. What I end up having to do is select "print to pdf" and print on paper from my pdf reader. It would also be nice if they included an envelope wizard, but I have one on another program so that's not a huge deal for me.
The other one is that, when doing the final check, will get stuck in a loop. Double check this number... check it... return to the program... double check this number. No button for "Yes, I verified this number."
One thing for the wish list, and not a ding. I wish that they would do a single program and update it for each year. Not to save money; the program is reasonably priced and that's not an issue, but to save hard drive space. It would also make it easier to open prior years' returns, if necessary.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PIEDMONT,S.C.
Verified Purchase:Yes
I HAVE USED THIS PRODUCT FOR MANY YEARS. THIS IS THE FIRST YEAR WITH PROBLEMS, ON FORM 8606, THE SYSTEM DIDN'T CALCULATE CORRECTLY LEAVING LINE 14 BLANK, I CALLED AND COMPANY CORRECTED.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock