Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,300 Reviews)
Rating breakdown 149,300 reviews
5 Stars
97,783
4 Stars
28,062
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,682 out of
61,823)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
Made me resubmit the state and charged me, because I used the dashes on my license number.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PA
Verified Purchase:Yes
I have been using this software over 10 years. It works very well for me at a good price.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lefty51
from Edina MN
Verified Purchase:Yes
I'm somewhat disappointed with this year's version. I have used this program for at least15 years without any problems. This year the program wouldn't calculate EIC properly. I reached out to the help line, and their solution was to take it to one of their tax service offices and presumably pay again for them to solve it. I finally solved it myself, by not transferring last year's info to this year's, and started from scratch. I have seen others on the internet who had the same problem.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: 2025Taxes2025
from Hillsboro OR
Verified Purchase:Yes
I have used HNR block for the past several years. Maybe decades and it is so easy to use. And I feel we get our best return available.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Judi38
from Roanoke, Virginia
Verified Purchase:Yes
Federal program was very good. The Virginia State program has a major flaw so I had to over ride the entry and now must mail in my tax form! Extremely disappointing. I will not trust your tax preparation again. Sorry.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
2
State tax version on Deluxe with State has errors!
on March 1, 2026
Posted by: tonycdot45
from Milton, WV
Verified Purchase:Yes
This is my 14th year in a row using your software. This year I was disappointed in your WV State tax software. Everything I research on the WV site indicated I could file my state but your software informed me that I was not able to do so, then when I printed the completed forms it printed a form that was only needed when e-filing which made no sense at all.
Pros: Easy to prepare, Easy to import documents, Fast
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Tomkitsu
from Naperville Il
Verified Purchase:Yes
Allows me to add data as I receive it and compare to last year to ensure all is loaded before I submit.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MissCat
from Texas
Verified Purchase:Yes
Finally fixed one long-standing problem. Created new inconvenience - can no longer load on second computer as backup
Value
3
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock