Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Bookkeeping Geek
from Pleasant Grove, Utah
Verified Purchase:Yes
I have used both TurboTax and H&R Block tax software in parallel for years to cross-check my returns. Unequivocally, H&R Block wins hands down in its user interface in terms of clarity, helps, and ease of use. I rely on this software year after year. Also, the e-filing works perfectly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Yr 2025
from Texas
Verified Purchase:Yes
Your product provided me with the tools needed to accurately compute my taxes and therefore obtain the overpayment of taxes that were made during the tax period.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
H&R Deluxe 2025 enabled me to do what was a more complicated return than in previous years. I rated it only Good because the process of filing Form 2210 was not user friendly. This was especially true for the inability to enter earnings data for multiple months of the year; providing only for 4 periods, when there are 12 periods per year. This is my second submission of this survey.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from york, sc
Verified Purchase:Yes
Still ripping us off on state e-file. I dont need 5 Federal filings.
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SDC74
from Johnson City TN
Verified Purchase:Yes
The software works great but my issue is I bought the Deluxe + to file my state taxes. The extra charge to file was unexpected and felt like you weee double charging me for the filing. I expected to be able to file with the software purchase along as with the federal.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: RBCannon
from Mississippi
Verified Purchase:Yes
Used product for years and generally a good product. However, I find it concerning that I get multiple updates after I have already filed taxes - how do I know if the updates impacted what I filed. Also, I follow the interview process section by section and enter required data, but when I get ready to e-file, the accuracy check always says there is data missing - this should be caught during the interview.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Disappointed_123
from WV
Verified Purchase:Yes
Very disappointed that you still have to pay to electronically submit a state tax return.
Cons: Hard to import documents
Value
1
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Flint MI
Verified Purchase:Yes
Took several days and several HOURS on the phone with approximately 5 different agents trying to download the software to my computer. I was advised to buy another computer even though I have over 10 years of HRBlock tax software on my computer. Finally gave up and downloaded it to my wife's computer and was able to efile my taxes.
It looks like I will be trying something different next year after over 20 years with HRBlock. My windows 10 computer seems to be ok for everything except for HRBlock software, so if I want to maintain my tax history on one computer, HRBlock is forcing me to go to a different software. Sorry for that because the ease of downloading and using for over 20 years has been great.
Value
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock