Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,300 Reviews)
Rating breakdown 149,300 reviews
5 Stars
97,783
4 Stars
28,062
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,682 out of
61,823)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
FEDERAL TAX PREP GREAT, STATE NOT DOWNLOADABLE.
on March 1, 2026
Posted by: VINCE BAKER
from TUCSON, AZ
Verified Purchase:Yes
1. Federal return fine, already have refund.
BUT!!!
2. After over an hour trying I had to restart my MAC in order to submit return electronically. Help option was not helpful!!!
AND!!! STATE RETURN COULD NOT BE DOWNLOADED SUCCESSFULLY ON MAC. AGAIN HELP OPTION WAS OF NO USE. ENDED UP PAYING FOR STATE TWICE YET DID RETURN MANUALLY.
I have used computers for over 70 years and am well versed. Help instructions for MAC issues appear to be designed for someone familiar with MAC operating system and not ordinary people.
2ND REQUEST FOR OPINION. DON'T THEY READ THEM?
BUT!!!
2. After over an hour trying I had to restart my MAC in order to submit return electronically. Help option was not helpful!!!
AND!!! STATE RETURN COULD NOT BE DOWNLOADED SUCCESSFULLY ON MAC. AGAIN HELP OPTION WAS OF NO USE. ENDED UP PAYING FOR STATE TWICE YET DID RETURN MANUALLY.
I have used computers for over 70 years and am well versed. Help instructions for MAC issues appear to be designed for someone familiar with MAC operating system and not ordinary people.
2ND REQUEST FOR OPINION. DON'T THEY READ THEM?
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ocala, FL
Verified Purchase:Yes
I have been using H&R Block tax preparation software since 2009 and it has served me well continuously. It is easy to navigate and is thorough. Can't recommend it enough.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arkansas
Verified Purchase:Yes
For the second year in a row the Delux software did not allow me to file a state return until I had made multiple phone calls to get the state plug-in. I have used this software 16 years and the last two are the only ones with this problem.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
The software is always easy to use and complete filling in the forms.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Greenskeeper 2312
from Delaware
Verified Purchase:Yes
I have been using H&R Block Tax program for @15 years. Never had a problem. Easy to use. Best part is information carried over from year to year eliminates a lot of data enty.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob Vet
from Poughkeepsie NY
Verified Purchase:Yes
the program was easy to use and follow. Directions were clear on how to do an amended return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
I have been purchasing the deluxe version for years. It does all I need.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Neenoh
Verified Purchase:Yes
Easy to use but very hard to get help for unusual questions. I had to call several times for help getting a qualified donation of an RMD entered correctly. I know the law but not how the interior of the program works. Very frustrating. I sure hope it is correct now.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock