Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
I have used H&R Block Deluxe since 2017 and have never had any issues. It is easy to use and efficient.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Berpusel
from Savannah
Verified Purchase:Yes
Have using the software for years. Good product and good service
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Brownsburg. IN
Verified Purchase:Yes
Seems to handle most tax situations OK- however there are certain circumstances that it doesn't appear to be able to process and requires entry directly into forms outside of the normal interview workflow. It also is lacking in instruction when you have to enter something outside of the normal interview flow. Results in leser confidence in the accuracy of your return.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jtgtr
Verified Purchase:Yes
Works OK if you used it before and know what you want to do, not really helpful for info on some items that are not common.
The worst for me was the 'Go To' sections after you've already put in data and need to go back to an item, you have to go through the whole series of questions to get to the actual item you want. And equally bad was the tiny print and color/font in the 'learn more' boxes about subjects and the small font size and different color print in the 'forms' box when accessing specific forms to look at, and the tiny font on those forms. This still happened even after going to my computer settings to change my font sizes.
The worst for me was the 'Go To' sections after you've already put in data and need to go back to an item, you have to go through the whole series of questions to get to the actual item you want. And equally bad was the tiny print and color/font in the 'learn more' boxes about subjects and the small font size and different color print in the 'forms' box when accessing specific forms to look at, and the tiny font on those forms. This still happened even after going to my computer settings to change my font sizes.
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Nebraska state is terrible. No way to input info from K1-N form. No way to input state tax exempt us securitites interest
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia Beach, VA
Verified Purchase:Yes
I've using H&R Block for more than 15 years and it's an excellent tax software. The interface is intuitive, the guidance is clear, and the entire filing process was efficient. I appreciate the quality and reliability.”
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for your feedback and for using H&R Block Tax Software for more than 15 years. We’re glad to hear you’ve found the software intuitive, reliable, and efficient, with clear guidance throughout the filing process. We truly appreciate your long‑time trust and support.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
I have used H&R Block’s tax return software for many years without any problems. I am super happy with them!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Co PERA submission glitch
Verified Purchase:Yes
Something needs to be done to enable online submission of Colorado Income tax for those under PERA, which is now declined.
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock