Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,299 Reviews)
Rating breakdown 149,299 reviews
5 Stars
97,782
4 Stars
28,062
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,681 out of
61,822)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Cameron, NC
Verified Purchase:Yes
I bought the H&R Block Deluxe software 2 months ago and so glad I did.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rusty one
from Little Rock AR
Verified Purchase:Yes
The software was extremely buggy and lots of trouble importing from financial companies. I think it’s your company fault. I could not e-file my state tax return also. I have used H&RB tax software for the last time. I have been a regular user. I will not use again.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: HR user number1
from Somewhere Pennsylvania
Verified Purchase:Yes
great xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NotSatisfied99
from Illinois
Verified Purchase:Yes
Program crashed during efiling of amended return. Reported to support but their solutions did not solve the
Problem. No followup on their part and they didn’t seem to care. Doesn’t seem the software was tested before release. My satisfaction was not guaranteed as advertised
Problem. No followup on their part and they didn’t seem to care. Doesn’t seem the software was tested before release. My satisfaction was not guaranteed as advertised
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Js151
from Cincinnati
Verified Purchase:Yes
This software is too difficult for the average person. Turbo tax is way easier
Cons: Hard to prepare
Value
1
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: BLD1
Verified Purchase:Yes
Has worked well past 2 or 3 years. This year software missed some numbers and state return was rejected. I had to send amendment to state manually. Still waiting to hear if it's been accepted. Will switch to Turbo Tax next year.
Value
1
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Rick 316
Verified Purchase:Yes
Been using this software for many years. I especially like how it saves my info from the previous year and uploads my Edward Jones 1099's so I don't have to enter everything by hand.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
Been using for 6 or more years. This year was the first time had issues with getting to the final tax filing. Last step kept causing the software to crash and close. Was able to electronic file by skipping the last step on the software
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock