Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,299 Reviews)
Open Ratings Snapshot
Rating breakdown 149,299 reviews
5 Stars
97,782
4 Stars
28,062
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,681 out of 61,822
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Great software. Only 1 issue
on March 1, 2026
Posted by: RDPP
Verified Purchase:Yes
Easy to use. One issue, I went past the entry page for drivers license information. Was unable to get back to that page.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Clitch in program
on March 1, 2026
Posted by: Scotdog
Verified Purchase:Yes
I made a mistake on my return, after it was electronically sent. I caught it and corrected on my federal return. I have already received my federal refund, but have not been able to file a corrected Ohio return
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Ten plus year user
on March 1, 2026
Posted by: Anonymous
from California
Verified Purchase:Yes
I have used this software for years and it has always done a great job for our taxes!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple, Easy.
on March 1, 2026
Posted by: Anonymous
from San Joaquin County, CA
Verified Purchase:Yes
Easy to use, convenient since it carries forward data from previous year's returns.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Covers everything well.
on March 1, 2026
Posted by: good to see
Verified Purchase:Yes
Always easy to use and had used it for several years.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to follow instructions
on March 1, 2026
Posted by: Peso Kid
from Columbia Md
Verified Purchase:Yes
I’ve been using H&R for a number of years and plan to use it in the future
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
on March 1, 2026
Posted by: Anonymous
Verified Purchase:Yes
I filed my taxes and choose to have my refund deposited in my cking account direct. For some reason the IRS now says they mailed my refund! It has been over 3 weeks now and still no $. The IRS says they mailed it on 2/25. Which is now over a week!
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good for preparing one's taxes. Helps one remembe.
on March 1, 2026
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
The software was reasonably easy to use once I had all of my inputs collected. My submission was readily accepted and refunds issued quickly.
Pros: Easy to prepare
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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