Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: KC1610
from Middleton Wisconsin
Verified Purchase:Yes
I expected it to guide me through the process step by step a lot clearer than it did. Also hard to skip back to a specific section and then return to the place I was before skipping back.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, May 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Jay, Maine
Verified Purchase:Yes
This is a great product and I'm so glad my sister uses it to do my taxes!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, May 14, 2026
Thank you for leaving a review and for providing positive feedback for our product. We're glad you had a great experience with H&R Block and hope you choose us again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MN
Verified Purchase:Yes
I like your product have purchased almost every year.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, May 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Frederick, MD
Verified Purchase:Yes
I was able to purchase a second state return with no difficulty.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, May 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: 2025TaxSubmitted
from Illinois
Verified Purchase:Yes
Information screens that explain terminology or tax laws could be more descriptive, I felt they were lacking.
The screen is missing that displays the effective tax rate for the filer's tax return.
Overall, I liked the Windows 10 support.
The screen is missing that displays the effective tax rate for the filer's tax return.
Overall, I liked the Windows 10 support.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, May 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Lfwwaa
from St Louis mo
Verified Purchase:Yes
I have been using this software for many years and I really appreciate how much basic information is carried forward saving time on a new return. I was very disappointed to get a notice from IRS that I had made an error in calculating the penalty for not paying enough estimated taxes. I did not calculate the penalty, the software calculated it and it was incorrect.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, May 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: aka515
from Beaumont, TX
Verified Purchase:Yes
I continue to purchase this software for ease of use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, May 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Bldrbob
from Dayton Ohio
Verified Purchase:Yes
It worked but you charged me twice on the State Income Tax.
Would be nice it you would credit me one.
I don't if you will.
Would be nice it you would credit me one.
I don't if you will.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, May 14, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock