Great to add AI assist features to answer the questions related to the item lines
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I am a happy automatic-repeating customer. It is odd that one of your first questions is, "Where did you buy this?" I had difficulty entering my routing number due to a text box popping up continually. I would suggest using the same format for entering the SS1099 and the 1099R. I prefer the 1099R method. These are all comments suggestions, not complaints.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used Taxcut spare every year for over 10 years. I have never had a problem with my taxes or refund. I recommend this product for being easy to use and accurate.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I purchased this product in November of last year. The cost savings were minimal.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
My family and I have trusted H&R Block software for doing our taxes for many years. We know we are always getting a maximum return on our filings. Thank you, H&R Block for a truly premium product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
As you know I have used your program for several years. I am satisfied with your product with the exception of the issue with printing. Seems to me that you should have corrected this problem which has existed for years.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback! We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!