Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,299 Reviews)
Rating breakdown 149,299 reviews
5 Stars
97,782
4 Stars
28,062
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,681 out of
61,822)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: ltmikey
from Forest Park, GA
Verified Purchase:Yes
I having been using this software for years and it never fails to earn my complete confidence and satisfaction. This time, aside from being easy and a breeze to work through, the program reminded me that my overtime for 2025 was not taxable thanks to the Big Beautiful Bill. That alone almost doubled my refund and I would not have caught that if I was not using the H&R Block software. Great job once again.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Happy ne
from Coppell Tx
Verified Purchase:Yes
I always use it.
But this time I am not sure if my California state went thru.
But this time I am not sure if my California state went thru.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Matawan, NJ
Verified Purchase:Yes
I have been using H&R Block software for many years. My children now use it on their own too. It is very easy to use and guides me through all the pertinent issues reflecting the current tax rules.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Fairly easy to use.
Expensive especially for returning "loyal" customers. There should be a better incentive given.
Average performance among many other options.
Expensive especially for returning "loyal" customers. There should be a better incentive given.
Average performance among many other options.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: radtop
Verified Purchase:Yes
We've been with H&R Block for 25 years. They make it easy and I like having my previous year's data automatically transferred into my current year.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Roseburg, Oregon
Verified Purchase:Yes
I bought this as soon as it was available, and as my documents became available, I filled out my taxes. Low stress, easy to complete!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: California dog
Verified Purchase:Yes
I had a really hard time. It seems like it was a new program and things weren’t exactly the same place as they were last year. Overall, it was OK but difficult more than I’m used to. I’ve been doing my taxes for the last 40 years so it’s not like I don’t know what I’m doing.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Maybe this is the first time I was ready to work on my taxes so early in the year, but software updates were a major issue this year. I waited 3 weeks for the right update to a particular federal form I needed, which I only needed to put 3 zeros in. The form was finally updated, so I finished off both the federal and state return, as there was no indication there would be any additional state updates. Wrong! The day after I submitted the returns, I checked their status update, only to find a large state update was available. Then a friend of mine who runs the local Block office told me there was still going to be another major state update. So I will need to file an amended return. I've never encountered this before. Better communications on program and form updates is essential.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock