Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
Nebraska state is terrible. No way to input info from K1-N form. No way to input state tax exempt us securitites interest
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia Beach, VA
Verified Purchase:Yes
I've using H&R Block for more than 15 years and it's an excellent tax software. The interface is intuitive, the guidance is clear, and the entire filing process was efficient. I appreciate the quality and reliability.”
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for your feedback and for using H&R Block Tax Software for more than 15 years. We’re glad to hear you’ve found the software intuitive, reliable, and efficient, with clear guidance throughout the filing process. We truly appreciate your long‑time trust and support.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
I have used H&R Block’s tax return software for many years without any problems. I am super happy with them!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Co PERA submission glitch
Verified Purchase:Yes
Something needs to be done to enable online submission of Colorado Income tax for those under PERA, which is now declined.
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ds53
from WA
Verified Purchase:Yes
the software was helpful although making changes and updates after the data was entered was not obvious and the instructions could have been clearer.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TX
Verified Purchase:Yes
I've used H&R Block software since 2014 and find it's been easy to use & always accurate (providing I enter the correct numbers). There were 3 years I tried other software, due to lower prices for their software, and I wasn't as impressed.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Taxpayer 227
Verified Purchase:Yes
I have used this software for years. It is very helpful and easy to use.
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
It kept saving the taxes with the wrong company
on April 27, 2026
Posted by: Anonymous
from Nashville, TN
Verified Purchase:Yes
After using this program for over a decade, this was the first time that it kept messing up the information I inputted from my W-2s. After saving, it would put the taxes paid with the wrong company. Then it would miscalculate if I owed money or not. It was very stressful. I kept having to go back and check to make sure it didn't move the values.... again.
Cons: Hard to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Sydney, Social Media Department, April 28, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock