Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
I have used HRBlock software for at least 10 years and know its accuracy and inputs well. This year tax profile changed allot due to retirement and Stock Markets. Boy, the ending on Federal was fairly normal and easy, but State results threw me off and I went through program at least 5 times. End result, Program was right and I had the wrong thinking. Satisfied and Accepted.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Edjgr
Verified Purchase:Yes
It didn't provide answers to several questions i had
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Philadelphia, Pa
Verified Purchase:Yes
The ease of use is awesome. Very clear definitions. I've used every year for the last 5 years.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: bluegrassjim
from Texas
Verified Purchase:Yes
I used H&R this year because I was tired of Intuit trying to force me to buy new software/computer every year.
It got the job done, but is not nearly as user friendly as
TurboTax.
It got the job done, but is not nearly as user friendly as
TurboTax.
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Fuz 27
from Western Michigan
Verified Purchase:Yes
I've been using H&R Block for a number of years. I am very happy with the service. This year however, there seemed to be a problem with the Fed treatment of K-1 loss caried forward amounts. As a result I had to wait for updates to handle this, and eventually had to do a work around to file. I will continue to use H&R Block because of my familiarity with it and max refunds.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Bob2581
from Waupaca Wisconsin
Verified Purchase:Yes
Why did I need to pay to file my State tax return when I purchased a package for 5 Federal filing and 1 State filing? Otherwise this is a great software package. Quick and easy.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Cost effective Program for limited income user.
on April 27, 2026
Posted by: Old gal2025
from Michigan
Verified Purchase:Yes
I used this program last year and it easily downloaded the last year info into this year's (2025} program. But I did have trouble the State return,
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Asiya, Social Media Department, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
It works for me, year by year, and is easy to use.
on April 27, 2026
Posted by: Taxed T00 Much Already
from MN
Verified Purchase:Yes
I've used it for years and had good results. I just open last years program and forms, and the new one and then have a way to see how the law has changed items, screen by screen. My only complaint is that tax prepayers, and companies like HR and others are vested In this unnessarily complex system, and lobby our bought off legislators to keep this going. In truth, if government wasn't so corrupt and self-serving we wouldn't need this software at all. The tax law is for the benefit of the rich, who run our country!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock