Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Solid program missing a couple important things
on March 3, 2026
Posted by: RTH1
from Central NJ
Verified Purchase:Yes
I have been using the program for several years and am generally happy with it. I was disappointed that it did not have the calculation for the situation when some of your Social Security income for the current year include payments for prior years. Turbo Tax and others have this computation. Also, the program is not clear in how RMDs from a Thrift Savings Plan should be treated for New Jersey state taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: The Mule
from Oregon
Verified Purchase:Yes
I appreciated the updates. My experience was one of the easiest as I was able to use the SR 1040 format. I had my refund in about 10 days.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jim FL
from FL
Verified Purchase:Yes
Easiest year so far using H&R Block software. The interview process makes it a breeze.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
The interest entry sheet for bonds still does not wok correctly. Necessary to make a fake entry to get it to account for accrued interest properly. It also did not appear to handle tax exempt interest correctly.
Pros: Easy to import documents, Fast
Value
3
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Grand Rapids, MI
Verified Purchase:Yes
I’ve been a customer for 10+ years. Good product and good coaching for new situations
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Medina, Ohio
Verified Purchase:Yes
It works! Did my taxes, Fed & State, and no problems. Been using it for 11 years now. The only complaint I have is if I import my txf file from Quicken, I seem to get 2 entries, one with financial data (but not source info.) and one with the title (or source) info and no financial data. Don't know why they it can't create one entry with both the source data and finance data. This has always irritated me.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Antonio, Texas
Verified Purchase:Yes
My relatives and I have been using H&R Block for years, and it all comes down to the ease of use, accuracy and the support provided. Unfortunately, it has doubled in price during the Biden administration - where does the customer sit during those decisions?
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
Disappointment
on March 3, 2026
Posted by: Bobaloo2254
from Pennsylvania
I've used this program for over ten years and have been very happy with it....until this year. I did my son's Uber taxes with a net income of $5500 and discovered that I couldn't efile it because of some glitch in the Premium tax credit program. Maybe glitch is the wrong word because the program advised me to paper file because of some problem in that part of the program. So I printed out the file and got 33 pages. Now I have to send it and wait at least 7 weeks for the refund. And of course, since I didn;t file my federal return electronically I had to also file the state file on paper. Ridiculous
Value
4
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock