Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from KS
Verified Purchase:Yes
Tax software that works. Been using for several years now with no problems.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Expreparer
from Kansas City
Verified Purchase:Yes
I liked the ease of importing information from investments. I didn't like having to wait to file because of an update that wasn't ready. I wish there were more explanations in plain language about many topics.
Pros: Easy to import documents
Cons: Hard to prepare
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: rdkevk
from Limerick PA
Verified Purchase:Yes
As always, happy with the help this software provides.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lexington ky
Verified Purchase:Yes
4 stars but I would have given 4-1/2 stars if thapt were possible. My only complaint was poor wording on the question about my required minimum disribution for retirement, versus my actual contribution. Thise actually matched thus no problem, but the wording made this impossible to enter. Thus apparent bug evidently was fixed with a last minute program change.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: pat1988
from Chicago, IL
Verified Purchase:Yes
Supremely unhelpful tax software. You can tell they put the absolute minimum effort into this program: search barely works, the design and UX is out of 1999, and they make the actual process completely obtuse.
Really the only reason I buy it every year is because I'm lazy and have my last year tax file. I can't wait for a competitor to disrupt them.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Salt Lake City UT
Verified Purchase:Yes
Have used H&R Block software for years. It has never steered me wrong.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: snodtiger
from colorado
Verified Purchase:Yes
As usual the HR software initially stopped my e-filing of 2025 federal taxes. I managed to massage the return after that and was able to e-file. HR does not realize an RMD for IRA's. A Required Minimum Distribution is not always taxable. In fact, no where in the software is RMD mentioned. And an INHERITED IRA is the worst to deal with because the software and IRS are never on the same page.
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Not Neeeded
Verified Purchase:Yes
Your software is pathetic, asking me to change screen settings???
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock