Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Majority of features valuable
on March 4, 2026
Posted by: GOBX
from St. Louis MO
I am totally satisfied with the features of the Block software, except the fact that there is a charge for submitting state tax returns. I believe that at least the state tax forms should be free of charge for the five free federal returns covered by the software package.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MLS6 5
from Vernon, TX
Verified Purchase:Yes
I've used your software for years and have always had good results. This year there seemed to be several updates in February and I was unable to finish our return as quickly as I generally do.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: dlf1
Verified Purchase:Yes
I have used H&R Block software for many years, now. Although it is generally easy to use this year's program (for 2025) seemed more difficult than normal. The navigation was not as clear as usual, and the help info really didn't work well.
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: P Johnson
from Colorado
Verified Purchase:Yes
I've used H&R Block software for years. My first gripe is why did the font on everything go smaller this year? Second, it's always a struggle to find where you can save your forms in PDF format as you would exactly file. It's there, but I just think it could be in an easier place.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Charlie54
from Virginia
Verified Purchase:Yes
I have completed another great year of tax preparations using H&R Block"s software. I have been a very satisfied customer for several years now and have no expectations of using any other software for filing my tax returns.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Tanker114
from Texas
Verified Purchase:Yes
The software ask for amount of RMD. However, I took the amount of my RMD out and received a 1099R in that amount. When I then answered the amount of RMD, the software added the income a second time and taxed it a second time.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Nicker
from Frisco tx
Verified Purchase:Yes
Very easy to fill out because of questions and layout
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TopSarge
from Modesto, CA
Verified Purchase:Yes
Took me several times before the app would complete my submission. Still shows cancelled attempts on my bill pay.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock