Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,298 Reviews)
Open Ratings Snapshot
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,680 out of 61,821
)
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Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4 out of 5
4
A little disappointed
on March 4, 2026
Posted by: Anonymous
Verified Purchase:Yes
I've been using H&R Block software for many years, but this is the first time I had to wait one month for special forms.
Cons: Hard to prepare, Hard to import documents
Value
3 out of 5
3
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on March 4, 2026
Posted by: Anonymous
from McKinney, Texas
Verified Purchase:Yes
I have always used HR Block Software for all my tax needs and its is excellent!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
still the best
on March 4, 2026
Posted by: Anonymous
from PLymouth, MA
Verified Purchase:Yes
good sw. Taxes much harder this year, especially state. Got a msg that form was rejected by state, but no notice given. (not your falult) looked through, re-ran auditor and was accepted?
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Everything ok except the data verification
on March 4, 2026
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
I have been a customer for 10 straight years, maybe more.
It's a solid program.
The item that constantly confuses at time is the data verification.
It pops up the form wanting you to verified if it's correct. Not sure the software thinks I made a mistake, it's going to flag a warning after submitting to IRS. Maybe present this in a better way
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Well satisfied
on March 4, 2026
Posted by: BobMI
from Macomb, MI
Verified Purchase:Yes
The program was easy to use and I was completely satisfied with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on March 4, 2026
Posted by: what do you mean
from Fl
Verified Purchase:Yes
I was happy with this software, it worked well, it was less expensive elsewhere however it would not download from the other source, they had to refund my money.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Trouble getting my form accepted
on March 4, 2026
Posted by: EV buyer
Verified Purchase:Yes
The IRS did not accept my initial submission and it's not clear to me why that happened. I did the built in review which passed, but had to go back and rework one form (manually - the required form for assigning the credit for an EV purchase to the dealer). The info I reentered was precisely the same as was initially entered and the 2nd time around it was accepted, but it was a time consuming and puzzling experience. I've used H&R Block software for several years and never before had an experience like this.
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
user friendly
on March 4, 2026
Posted by: Anonymous
from San Diego CA
Verified Purchase:Yes
I have been using this software since the 90's (when it was taxcut) and it has always been my favorite
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
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