Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: CG33
from Urbana Ohio
Verified Purchase:Yes
Glitch continually replaced Wife’s fed taxes paid with mine causing erroneous refund calculations.
Pros: Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Aaron S Costa Mesa
from Costa Mesa, California
Verified Purchase:Yes
I’ve been using your product for years. This is the first year. I’ve been unable to import my 1099 DIV and 1099B forms From Merrill Edge. I contacted Merrill Edge and they stated this is a known problem with H&R Block for the 2025 tax year. I have many stock transactions, so this basically made the product useless to me and I was forced to purchase TurboTax To complete my taxes this year.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming, Hard to import documents
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Camden AR
Verified Purchase:Yes
I've used this program for many years and find it easy to use,
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Rssheaff
from Virginia
Verified Purchase:Yes
Your software performs as expected and meets my needs.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: geoguy
from Albuquerque NM
Verified Purchase:Yes
I’ve confidently used your product (including TaxCut) for more than 30 years. Easy to use for preparing federal and state returns every year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MInneapolis, MN
Verified Purchase:Yes
Sure makes doing my taxes easy and loved the import data from institutions feature.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have used H&R Block software to do my taxes for over 10years. It has always been easy to use and I am confident with it. It works well for me.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
1) I have experienced an issue the last 3 years with my State of MI return. It caused me to have to file an amended return 3 years ago. About 2 weeks ago I called in to report it as an issue. The Federal return DOES NOT ASK if the pension is private or public. Thus, that information never gets passed onto the State of Michigan return. As such, without answering on the State of Michigan return if the pension is private or public it does not calculate the exclusion of pension income from State of Michigan income, vastly overstating Michigan income and overpaying on taxes. I learned last year to open the Michigan Form ""Retirement or Benefits" worksheet behind the scenes and select that the pension was" private" (not public). Without that "private" indicator being checked my pension income would have been incorrectly included in my income again for the State of Michigan (which is what happened 3 years ago using H & R Block and I had to file an amended return. The same error was in place for the H & R 2024 MI return.
2) The State of Michigan interrogatory did not carry any of my Medicare of Medical premiums paid from my Federal Return to my Michigan return. The State of Michigan interrogatory did not ask for these amounts. I had to go to the behind the scenes Michigan form "2024 Michigan Total Household Resources Worksheet” and enter the amounts for those 2 types of medical expenses. It is absolutely terrible that H & R is causing those 2 expenses to be overlooked in the interrogatory. I have used H & R for the past 5 years and given that the pension issue has now NOT BEEN RESOLVED IN YOUR SYSTEM FOR 3 YEARS I WILL BE GOING BACK TO USING TURBO TAX GOING FORWARD.
2) The State of Michigan interrogatory did not carry any of my Medicare of Medical premiums paid from my Federal Return to my Michigan return. The State of Michigan interrogatory did not ask for these amounts. I had to go to the behind the scenes Michigan form "2024 Michigan Total Household Resources Worksheet” and enter the amounts for those 2 types of medical expenses. It is absolutely terrible that H & R is causing those 2 expenses to be overlooked in the interrogatory. I have used H & R for the past 5 years and given that the pension issue has now NOT BEEN RESOLVED IN YOUR SYSTEM FOR 3 YEARS I WILL BE GOING BACK TO USING TURBO TAX GOING FORWARD.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, March 6, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock