Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
I think the software is great. There were some questions that I could not find answers to on more of the detailed issues I had this year. But overall, great product.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from rural, KANSAS
Verified Purchase:Yes
I bought it for an early start and filing.. At one point it told me, I could not continue because I didn't have a form and to update in a few days to receive the form. After a week I got it. DELUXE does not mean COMPLETE.
After entering my 401K RMD off of my 1099 it told me I'd have to pay a $2,5xx penalty for not taking enough RMD. That differed from my Broker Charles Schwab who claimed I DID take my minimum RMD. .. I had to manually enter the same info into the form directly and POOF- the 25% RMD Penalty disappeared. Charles Schwab saved me $2500+ tax penalty not H&R Block...
After entering my 401K RMD off of my 1099 it told me I'd have to pay a $2,5xx penalty for not taking enough RMD. That differed from my Broker Charles Schwab who claimed I DID take my minimum RMD. .. I had to manually enter the same info into the form directly and POOF- the 25% RMD Penalty disappeared. Charles Schwab saved me $2500+ tax penalty not H&R Block...
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tazzy25
from CALIFORNIA
Verified Purchase:Yes
Seamless transfer of documents with understandable step-by-step instructions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
I appreciate the cautions at the end of completing
on March 5, 2026
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
I have used H&R Block software for many years and have always gotten a bigger refund than I would have on my own!
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: cvlse
from WI
Verified Purchase:Yes
I'm very happy with this product. I've been using it for years and it has performed well. The annual updates seem to catch all of the local State changes well.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bob1966
from Ohio
Verified Purchase:Yes
This software was much simpler to use than TurboTax. I converted this year due to price and was very glad I did.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: wjdmad
Verified Purchase:Yes
The problem is with the Illinois Stte return in the fact that it cannot be submited electronically because your system does not process the form IL 1299-C. This has beem a problem for acouple of years and I have been told it would be fixed. I filed my IL taxes by paper again this year and please recommend a software program which handles it electronically.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tax citizen
from Michigan
Verified Purchase:Yes
Here's opportunities for improvement:
1. Find a way to be able to enlarge the text in the application. It's so small it's unreadable and I can't see how older people can use this at all.
2. Make state filings free. States don't charge for this so why do you?
3. Look into why I was able to exclude my pension income last year on my Michigan state taxes in your software but state of Michigan came back and said the exclusion was not valid. Luckily they did not charge us they just changed our return amount.
1. Find a way to be able to enlarge the text in the application. It's so small it's unreadable and I can't see how older people can use this at all.
2. Make state filings free. States don't charge for this so why do you?
3. Look into why I was able to exclude my pension income last year on my Michigan state taxes in your software but state of Michigan came back and said the exclusion was not valid. Luckily they did not charge us they just changed our return amount.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock