Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: 2025 Maga Happy
Verified Purchase:Yes
I've used this software for many years now. It covers all the bases.
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bothell WA
Verified Purchase:Yes
Product needs improvement in ability to upload PDF files for 1099 forms similar to W-2. forms. Not all brokerage firms provide online direct access to import tax forms. I have to manually type in the same well-known brokerage firm address multiple times.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from chicago, IL
Verified Purchase:Yes
been using block for the past 7-8yrs. not disappointed!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: dbbtpark
from CA
Verified Purchase:Yes
Why didn't my $6,000 senior discount show up on my tax return
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bozo123
Verified Purchase:Yes
Very easy program to follow, been using H&R Block over 10 years.
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Gorilla71
Verified Purchase:Yes
I have been using H&R Block tax prep software for about 15 years. So am am familiar with the interview process, and jumping to the actual forms if needed. The IRS has never contacted me about an error.
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: ADisappointedUser
from York, SC
Verified Purchase:Yes
I was ver¥ disappointed in the software this time around. There was a lot of confusion of data across a number of categories. For example, the names of my children were confused so that both sons were given the same name. Certain numbers from accounts were entered but then replaced with data from another entry. The total of what we owed or were to be refunded changed with each correction - from owing $400 to getting a $22,000 refund. The corrections caused me to redo my taxes at least 3 times. I have no confidence in the final total. I doubt I will use this software next year -even though I have used H&R Block for many years. I am very frustrated.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: cj54
Verified Purchase:Yes
I've been using this program for years and am very satisfied. I used to use Turbo Tax, which is good, but decided to change over because of price and the H&R name.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock