Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,298 Reviews)
Open Ratings Snapshot
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,680 out of 61,821
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4 out of 5
4
on March 5, 2026
Posted by: Anonymous
from NV
Verified Purchase:Yes
It's a little different each year but I figured it out. I recommend this software.
Pros: Maximizes refund
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy and quick
on March 5, 2026
Posted by: Anonymous
from PA
Verified Purchase:Yes
I am very pleased with the Federal and Pennsylvania packages.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great tax product but disappointed on price
on March 5, 2026
Posted by: EJK Boston
Verified Purchase:Yes
Long time customer-Love the tax program (would have been 5*). Was disappointed I received a lower price discount offer after I had purchased the initial system. The only way to rectify it was to return your original software and repurchased with the new offer. I was disappointed. It was not convenient to do so for me and seemed like an avoidance tactic on H&R Block standpoint that left a bad taste.
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
on March 5, 2026
Posted by: hottest
from TX
Verified Purchase:Yes
I paid to much. I was mailed one for less but I had already used.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Use this software every year
on March 5, 2026
Posted by: FurbabiesMama
from South Carolina
Verified Purchase:Yes
Federal filing was great, South Carolina not so good.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Great except for one section
on March 5, 2026
Posted by: Anonymous
from California
Verified Purchase:Yes
I would normally give your software a five star rating, but I’ve dropped it down to three stars because of one section in the software, and that section is on required minimum distribution (RMD).
The questions and wording of the RMD section is so confusing that any non-tax professional would have trouble completing this section.
Cons: Hard to prepare
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
DON'T use if you have a MAC
on March 5, 2026
Posted by: Anonymous
from Huntsville, AL
Verified Purchase:Yes
This is the first year I used the MAC version and the software is HORRIBLE, I will switch to TurboTax next year. The amount it said I would get back changed considerably after I ha d already submitted my return the IRS, it reduced the amount and then said you don't owe know. Before if I owed it wouldn't let you submit your tax return without paying,
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Tra Social Media Team, March 6, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on March 5, 2026
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I have been using this product for years and it is still easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
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