Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: bUD problem
Verified Purchase:Yes
I have been using your software for years. Had issue this year do to poor explanation of were to put the number Irs send to some people, Ip something, I had to go on line to google to find out were to put the number, Since I had to go back to put it in after I had printed. The irs turn down e file. I then had to go to one of your office for help it took them over 30 n=minutes to find it. Thanks to them but I thin your software should make it easy to find when you are filing out data not and then how to correct.
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lake of ozarks, mp
Verified Purchase:Yes
Very easy to use. When you file with the software your refund comes within a week or two.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: jack999999
Verified Purchase:Yes
I think an offer specific for seniors would be truly appreciated.
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Everything I needed to easily and quickly returns.
on March 5, 2026
Posted by: Gumps
from Richfield MN
Couldn't be easier to use. Everything went smoothly with the self guided questions. I've been using the software for years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JTS1
from McKinney Texas
Verified Purchase:Yes
I've been a loyal H&RBlock software user for many years. Great product that walks you through the tax filing process. Easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Upstate NY
Verified Purchase:Yes
I trust this tax software. Just finished my taxes for 2025 and electronically submitted. 5 days later received refund.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
3
Long time user, ran into some issues this year.
on March 5, 2026
Posted by: Brad777
from Michigan
Verified Purchase:Yes
I had an issue where I bought the federal + state version of the software but it kept trying to charge me to download my state.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4
Old time H&R tax software user
on March 5, 2026
Posted by: YuraatDover
from FL
I am using H&R Block tax software every year since 1997 when I prepared my 1996 taxes [it was named Kiplinger tax software at those times]. I am comfortable with the software and familiar with its quirks. I heard many times that Intuit is better, but the only case when I tried the competitor, it was not better.
However, I encountered a few bugs in the 2025 tax year H&R Block software. Specifically:
1. Verification is not aware enough about Roth 401(k). It assumes that in the form 1099-R it should be Roth IRA, and that in the form W-2 it should be a traditional 401(k)
2. The software initially accepts an empty (all zeros) or random garbage in the form 221-, Schedule AI. To re-entry it after verification failure, user must delete first the schedule manually in the Forms tab.
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock